Measure telephonetouchpoint precisely
Identify marketingactivities generatingnew leads
Improve the qualityof customer service
Choose your plan
Start
300 minutes of calls included
5 campaign numbers
5 monitored campaigns
1 monitored domain
1 SIP account
1 administrator account
1 user account
1 location
250 pln /mo
Basic
600 minutes of calls included
20 campaign numbers
20 monitored campaigns
1 monitored domain
4 SIP accounts
2 administrator accounts
4 user accounts
2 locations
500 pln /mo
Optimum
900 minutes of calls included
50 campaign numbers
50 monitored campaigns
1 monitored domain
12 SIP accounts
6 administrator accounts
12 user accounts
6 locations
850 pln /mo
VIP
1200 minutes of calls included
150 campaign numbers
100 monitored campaigns
20 monitored domains
25 SIP accounts
1 Agency account
25 administrator accounts
35 user accounts
20 locations
2000 pln /mo
Start
300 minutes of calls included
5 campaign numbers
5 monitored campaigns
1 monitored domain
1 SIP account
1 administrator account
1 user account
1 location
200 zł /mc
Basic
600 minutes of calls included
20 campaign numbers
20 monitored campaigns
1 monitored domain
4 SIP accounts
2 administrator accounts
4 user accounts
2 locations
450 zł /mc
Optimum
900 minutes of calls included
50 campaign numbers
50 monitored campaigns
1 monitored domain
12 SIP accounts
6 administrator accounts
12 user accounts
6 locations
750 zł /mc
Vip
1200 minutes of calls included
150 campaign numbers
100 monitored campaigns
20 monitored domains
25 SIP accounts
1 Agency account
25 administrator accounts
35 user accounts
20 locations
1800 zł /mc
All prices are PLN net prices
Features(all plans)
Advertising activities measurement
- Automatic source recognition in online campaigns
- Measurement of online and offline advertising campaigns
- Dynamic number insertion on websites
- Recognition of unique leads and returning customers
Reporting
- Data presented in real time
- Email reports
- Online analytic panel
- Data export
Phone calls
- Call quality assessment using tags and notes
- Welcome announcements (mp3 file or text-to-speech)
- Possibility to answer calls together (for customer service and sales)
- Marking the call information after the conversation
Other
- Customer service support
- Self-service configuration
- Several levels of access to the panel
- Online manuals
Integrations(all plans)
Improve functionality with additional services
In order to better adapt the offer to your needs, you can buy e.g. extra minutes or numbers.
Call recording
Record your company’s incoming or/and outgoing phone calls and control the quality of customer service.
Virtual mobile numbers
Increase the effectiveness of outbound calls thanks to the call presentation with an individual mobile number.
Notifications and SMS Reports
Order the SMS service and use notifications and reports sent to the indicated mobile numbers.
Extra minutes
Don't worry about exceeding the number of minutes in the package. We will settle subsequent calls automatically.
Unique SMS sender name
Take care of your brand image. Use your own SMS sender name when sending messages from the service.
Individual integration
If you need to integrate our call tracking with your own service, e.g. CRM arrange with us the scope of integration.
Do you need a tailored offer?
If the VIP package is not enough, make an appointment with our consultant who will present you an individual plan tailored to the needs of your company.
Frequently asked questions
Yes. Changing the plan requires the conclusion of an Annex to the Agreement. For this purpose, please contact the Sales Department.
The contract is concluded for an indefinite period with one month's notice.
The service will continue to run. We will start automatically charging you for subsequent calls in packets of 300 minutes. Unused minutes from the bundle will not be transferred to the next billing period.
We use the dynamic number insertion mechanism to measure telephone calls passing through the numbers provided on the website. An insertion script must be embedded in the website code.
The amount of numbers needed depends on the amount of numbers for dynamic insertion provided on the website, the scale of incoming traffic on the website (the maximum number of simultaneous sessions on the website). As well as the number of marketing campaigns where static calling numbers will be provided (e.g. the Facebook info tab, a phone number in a Google Maps business card, a static number in a Google Ads search campaign, a printed leaflet, a newspaper article or a radio advertisement).
If all your websites operate on one domain, then depending on other needs (e.g. numbering, location, number of users), packages from Start to Optimum are enough. If, on the other hand, these websites have different domains, they can be monitored in the VIP package, which has the Agency's access level that allows to measure conversions on different domains.
The amount of traffic depends on the amount of numbers assigned to the pool of numbers replaced by the dynamic number insertion mechanism on the website. The pool of numbers should correspond to the average number of simultaneous sessions on the page.
Call tracking allows you to measure conversions to phone calls from online sources (including Google Ads, Facebook Ads, SEO, direct visits to the website, referral traffic) and offline, i.e. outside the Internet. To measure online conversions, we use the dynamic number insertion mechanism on the website. Dedicated virtual phone numbers are used to measure offline sources.
Yes, the service allows you to record phone calls. In accordance with applicable law, recording of calls is allowed, but you have to inform the interlocutor about it. When recording incoming calls, a welcome announcement may inform you about it (which we encourage you to do). When recording outgoing calls, the information obligation lies with the party that initiated the call.
The recordings are stored for the duration of the contract concluded for the service.
Have more questions? Call +48 22 292 69 37 or write to us.